CNME editor Mark Forker spoke with Walid Gomaa, CEO of Omnix Worldwide to study extra about its providing of options designed to ship a complete expertise, its new Metaverse frameworks, its ambition to overcome the Saudi Arabian market and what units the corporate aside by his rivals. 
Walid Gomaa wants no introduction within the Center East IT business.
In a profession that started in 1987, he has loved an unbelievable skilled profession, one which has seen him work with IT and know-how giants reminiscent of IBM, Oracle, Dell EMC, HPE and Huawei.
You can be forgiven for pondering that Gomaa is getting into the twilight of his profession, however that could not be farther from the reality – as he’s now the CEO of Omnix Worldwide, an IT options supplier that has been in enterprise for over 30 years. .
He was named CEO in January 2022, and his power, enthusiasm and drive to assist Omnix Worldwide develop was palpable all through our dialog.
Gomaa kicked off the dialogue by giving CNME an outline of Omnix Worldwide and outlined how the corporate was just lately structured into two divisions.
“Omnix Worldwide has been in enterprise for over 30 years – and we function primarily within the Gulf area. The corporate is presently structured into two divisions, that are often called Omnix Engineering and Omnix Digital. By way of engineering division, we primarily deal with offering options for the “Architectural Engineering and Building (AEC), Product Design and Manufacturing and Media and Leisure industries. We additionally present options and providers round Constructing Data Modeling (BIM), OpenBIM, Frequent Knowledge Atmosphere (CDE), Digital Design & Building (VDC), Geographic Data System (GIS), Autodesk coaching and likewise outsourcing operations and managed providers for BIM tasks. Specifically, we’re Autodesk’s value-added distributor within the Decrease Gulf area.” stated Gomaa.
Gomaa revealed that the corporate has now rounded out its choices with further capabilities and providers.
“It grew to become fairly apparent to our crew that once we carried out Constructing Data Modeling (BIM), Digital Design & Building (VDC), Frequent Knowledge Atmosphere (CDE) options, prospects have been all the time going through efficiency challenges. What we determined to beat this, was to design our personal branded {hardware} after intensive analysis and improvement. We name it {hardware} optimization know-how (HOT). It was an awesome industrial success for us. Omnix Engineering additionally offers options and providers within the fields of augmented/digital/blended actuality, multimedia and Lidar scanning and surveying.” stated Gomaa.
To assist our prospects bridge their expertise hole in areas reminiscent of cybersecurity and community administration, Omnix launched the Middle of Excellence (XOC). Omnix XOC features a distinctive mixture of Safety Operations Middle (SOC), Community Operations Middle (NOC) and Operations Management Middle (OCC).
As well as, we assist our prospects obtain their sustainability objectives by guiding them on how they will greatest make the most of their present infrastructure utilizing observability options. This might help prospects obtain web zero emissions targets in international locations such because the United Arab Emirates and Saudi Arabia.
There have been enormous calls for for digital transformation in recent times and Omnix Worldwide has led the best way to fulfill the ever-evolving wants of consumers.
“Our second division is known as Omnix Digital and is primarily centered on caring for the options our prospects are searching for within the new digital economic system. We provide options starting from utility modernization and integration, knowledge and analytics, course of automation, conversational AI, cybersecurity and clever infrastructure. After we discuss sensible infrastructure, we imply audiovisual expertise, sensible areas, bodily safety and ICT applied sciences. We improve all of this with our outsourcing and managed providers choices to assist our shoppers rework,” stated Gomaa.
It is effectively documented that we now reside within the ‘expertise economic system’ – and Gomaa highlighted how Omnix is totally centered on offering what he described as a ‘complete expertise’ for its prospects when requested how the corporate has advanced .
“By way of how we have advanced as an organization during the last 12 months, what we have tried to do is carry the 2 divisions collectively so we are able to present a complete expertise for our prospects. After we discuss to our prospects concerning the options and providers they want, we – as a trusted service supplier – exhibit that we are able to meet their wants, from edge gadgets to purposes and backend infrastructure and all the pieces in between to ship a complete expertise,” Gomaa stated. .
By way of how they method the innovation and design of their services, Gomaa acknowledged that they’ve taken a really customer-centric method, stating that
they wished to offer their prospects autonomy, management and selection in an effort to be their most popular resolution supplier.
He added that it’s important that they’re all the time “related to their prospects.
“One message I always reinforce to my complete crew is the should be related to our prospects. This relevance works in two methods, and considered one of them is that we take heed to our prospects’ ache factors after which provide you with options that assist them deal with these challenges. We all the time attempt to be the answer supplier of selection for our prospects,” stated Gomaa.
Curiously, he additionally revealed how the corporate was shifting extra in direction of being a service supplier than a generic programs integrator.
“We’re centered and centered on being far more service and resolution centric. The best way we method it’s to take heed to our prospects and perceive their necessities. Now, you may assume that is a given, it is fairly fundamental, however many corporations do not do the fundamentals. They do not take heed to their prospects and as a substitute deal with making an attempt to promote merchandise that probably do not meet the purchasers’ objectives,” Gomaa stated.
A recurring downside that Gomaa encounters with a lot of its prospects is that they need to construct one thing to handle their challenges, however they only do not know how you can do it or the place to start out.
To resolve this downside, Omnix takes a two-pronged method. 
“Many purchasers have to construct one thing that might be transformative for his or her enterprise, however do not know how you can implement it. This can be attributable to a lack of know-how or expertise on the topic. What we do on this case is carry one other perspective to the desk. For instance, we offer them with complete consulting for the sorts of challenges they face and present them the options to assist them overcome the challenges. Alternatively, we take heed to our prospects’ challenges, that are distinctive to them, after which proceed to work along with them to construct the fitting resolution they want,” stated Gomaa.
Metaverse is making waves within the IT ecosystem globally – and Gomaa’s visionary management has seen Omnix Worldwide transfer shortly to develop a framework designed to foster an setting that can generate use instances for the idea to return. of our society.
“I feel it is honest to say that a lot of our prospects know what Metaverse is, however do not know how you can use it of their companies. Our crew constructed a framework across the Metaverse and developed a stack of options.
Since we’re within the early levels of metaverse adoption, not many shoppers can provide you with use instances. That is the place the Omnix professional crew is available in. Basically, what we do is begin by sharing the Omnix Industrial Metaverse framework, clarify to them how the Metaverse framework will work for them, and inform them what they should do to determine the use instances they should pursue. and goal for the Metaverse,” Gomaa stated.
Gomaa briefly added that the method operate initially begins with consulting, after which strikes on to constructing the answer and infrastructure, which finally serves as a platform to construct use instances that can allow prospects to capitalize on the alternatives rising within the Metaverse. space-bar.
The UAE has historically been Omnix Worldwide’s greatest market when it comes to income era, however like different IT leaders, they see rising alternatives within the GCC area and in Saudi Arabia specifically.
“Traditionally, our greatest market is within the UAE and that is still the case. Nonetheless, we determined to place a particular deal with the Saudi Arabian market. The market in Saudi Arabia is rising quickly and they’re on a mission to speed up know-how adoption to fulfill digital transformation wants at a really quick tempo,” stated Gomaa.
Gomaa stated the largest downside Omnix Worldwide has had with a few of their shoppers is managing their expectations in the case of velocity of execution.
“They need to speed up adoption and be forward of the sport. To do this, they need to implement tasks within the shortest potential time, and our job is to assist them. One in all our greatest strengths in increasing our enterprise in Saudi Arabia is our expertise in delivering profitable tasks all through the area. We share our know-how in implementing comparable tasks, which provides them confidence in what we are able to do,” stated Gomaa.
Omnix Worldwide’s dynamic CEO ended an awesome interview by highlighting what he believed set the corporate aside from its market rivals.
“I feel one of many areas that units us aside is the depth of portfolio options and the talents that we’ve. Should you have a look at our engineering crew, they’ve their very own rivals and our digital crew has competitors, however in the event you carry these two collectively and infuse all of their capabilities into one highly effective pressure, you will not discover many organizations that may match with our capabilities. My purpose is to proceed to steer the mixing between the 2 divisions that function a novel worth proposition for our prospects,” concluded Gomaa.
