ServiceNow has launched ServiceNow.org, devoted to the digital transformation of nonprofit organizations by leveraging expertise to extend effectivity, effectiveness and useful resource allocation for max affect.
ServiceNow.org brings the facility of the Now Platform® to nonprofit organizations to streamline operations, enhance experiences, and higher handle sources to perform their missions.
The launch of ServiceNow.org comes at an essential time for the nonprofit sector. Amid an unsure macro atmosphere, 54% of non-profits are pursuing operational efficiencies to guard their organizations and help their missions, based on consulting agency BDO. With nonprofits consistently being requested to do extra with much less, digital transformation has turn out to be a vital requirement. The best expertise can’t solely enhance effectivity and effectiveness, but in addition counter a dynamic working atmosphere to make sure sources are used the place they’re most wanted.
“ServiceNow.org is new in title however not in observe; continues the mission-critical work we already do for nonprofits all over the world and builds on our aim of creating the world work higher for everybody,” stated Vanessa Smith, president of ServiceNow.org. “All sorts of organizations deserve the chance to make use of expertise to assist remedy their greatest challenges. By means of ServiceNow.org, we’re serving to nonprofits use expertise to drive larger affect for workers, volunteers, supporters, communities and the individuals who depend upon them.”
Whereas many non-profit organizations already use Now the Platform, ServiceNow.org is a devoted initiative dedicated to serving to nonprofits help catastrophe deployments, refugee resettlement, volunteer and member administration, analysis research, and extra, shortly and effectively. By connecting their total group with the Now Platform, ServiceNow.org empowers nonprofits to modernize operations and optimize productiveness, prices, and resilience.
For instance, in partnership with British Telecom (BT), the United Nations Worldwide Computing Heart (UNICC) and Thirdera (previously SilverStorm Options), ServiceNow constructed a regional name heart for the United Nations Refugee Company (UNHCR) to assist quickly displaced Ukrainians from all over the world. Europe. ServiceNow’s customer support administration the system captures calls and helps course of name circulate information extra precisely to offer refugees with sooner help.
As within the for-profit house, there’s a widespread want in not-for-profit organizations to automate guide work processes to unravel among the world’s most advanced challenges. By connecting all the group on a easy, business-to-business expertise platform, nonprofits can obtain particular enterprise outcomes that streamline their work, enhance their operations and experiences, and be certain that sources are utilized the place it issues most want.
Whether or not nonprofits want elevated effectivity and productiveness, price drive, and even operational innovation, ServiceNow.org may help with expertise experience, worker expertise, buyer expertise, and even low-code utility growth that places information to work with extra transparency. and actionable insights, retain and inspire staff and volunteers and hold organizations protected and resilient.
By means of its Environmental, Social and Governance (ESG) program, ServiceNow additionally gives non-profit partnerships to satisfy its missions. Beneficiaries embody the Ndlovu Care Group, a non-profit group targeted on bettering healthcare, youth growth, water provide and infrastructure in North East South Africa. ServiceNow and companions FlyForm and Mediro helped create an app for Ndlovu’s Diet Unit program that screens, evaluates and manages well being tasks.